Privacy Policy | Verified Home Service

1. Introduction

Verified Home Service ("we", "us", or "our") operates the website verifiedhomeservice.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

Name, email address, phone number, and business details when registering as a service provider
Contact information submitted through quote request forms
Payment information processed securely through Stripe (we never store your card details)

Information collected automatically:

Log data including your IP address, browser type, pages visited, and time spent on the Site
Cookies and similar tracking technologies (see Section 4)
Device information and general location data

3. How We Use Your Information

To operate and improve the Site and its features
To connect homeowners with service providers
To send transactional emails (lead notifications, account confirmations)
To process subscription payments
To display relevant advertisements through Google AdSense
To analyze site traffic and usage patterns
To comply with legal obligations

4. Cookies and Advertising

We use cookies to improve your experience and to enable advertising. Cookies are small data files stored on your device.

Google AdSense: We use Google AdSense to display advertisements on our Site. Google uses cookies to serve ads based on your prior visits to this Site and other sites on the internet. You can opt out of personalized advertising by visiting Google's Ads Settings. For more information on how Google uses data from sites that use its advertising services, visit policies.google.com/technologies/ads.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

5. Third-Party Services

We use the following third-party services that may collect information:

Stripe — payment processing. See Stripe's Privacy Policy.
Google AdSense — advertising. See Google's Privacy Policy.
Cloudflare — DNS and performance. See Cloudflare's Privacy Policy.
Resend — transactional email delivery.

6. Data Sharing

We do not sell your personal information. We share information only with third-party service providers necessary to operate our platform (payment processors, email providers, advertising networks) and when required by law.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Provider accounts and associated data are retained until you request deletion. You may contact us at [email protected] to request deletion of your data.

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].